Frequently Asked Questions

Are Ripa® sandals water resistant or waterproof?

The Sedona sandal is waterproof. The Himalayan uses only real sheepskin that is naturally water resistant, but not waterproof. We recommend you don’t get them drenching wet. A small amount of water is fine, it will bead at the surface and the shearling will take on a curly texture. If you’re looking for even greater resistance, you can spray your fleece sandals with a water repellant shoe product.

Will any of the Ripa® sandals mark my floor if I wear them in the house?

No! All Ripa outsoles have non-marking rubber outsoles giving you comfort and the reassurance that you won’t mark your floors.

Can I wear my Ripa® Himalayan sandals outside?

Yes! Unlike many fleece lined sandals, or slippers, the patented Himalayan design incorporates athletic soles giving you the freedom and confidence to wear them outside! The ribbing will give you non-slip wear and they are non-marking should you wear them inside.

Are my Ripa® sandals washable?

If want to clean your Himalayan sandals, we recommend gently hand washing them with cold water and a mild soap. Rinse, then simply air dry. They will fluff naturally, to a curly texture. Do not machine wash or put in the dryer.

The Ripa Sedona sandals are washable.

Will the Himalayan sandals be too hot for my feet in the spring/summer or make my feet sweat?

Unlike many fleece sandals on the market, the Himalayan uses only all natural shearling which is breathable and moisture wicking allowing you to be comfortable throughout the seasons, without sweat build up. Synthetic fleece, on the other hand, can leave you too warm and sweaty.

What is the exchange policy?

When purchased through our company website, Ripa sandals can be exchanged up to 21 days after the purchase date. Sandals must be unworn and returned with all tags in tact. Simply complete the Return/Exchange Form. Press ‘Submit’ to receive specific instructions to mail back your sandals.

What is the return policy?

If purchased through our company website, Ripa sandals can be returned up to 21 days after the purchase date. During the holidays, the return timeframe is extended to 30 days. They must be returned unworn, in original, clean condition with no foot imprints. The tags must still be attached to the sandal and in the original package bag. Ripa Wear Inc. is not responsible for shipping costs to return or replace. Please see our section on return policy for more details. Retail returns/exchanges should go through the store you purchased them at.

How do I contact you?

You can reach us at customerservice@ripawear.com.  Your questions will be answered promptly.